Shipping policy
SHIPPING POLICY
Effective Date: [Insert Date]
Last Updated: [Insert Date]
Thank you for shopping with The Card Collector.
Order Processing
-
Orders are processed within 1–3 business days after payment is received.
-
Orders are not processed or shipped on weekends or holidays.
-
During holidays, product releases, or periods of high order volume, processing times may be extended.
Shipping Methods
We ship using reputable carriers such as USPS, UPS, and FedEx. Available shipping options and rates will be displayed during checkout.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Delivery Estimates
Delivery times are estimates only and are not guaranteed. Delays may occur due to:
-
Carrier delays
-
Weather conditions
-
Holidays
-
Natural disasters
-
High shipping volume
-
Other events beyond our control
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address. If an incorrect address is provided, we are not responsible for packages delivered to the wrong address.
If a package is returned to us because the address was incorrect or undeliverable, additional shipping charges may apply before the order is reshipped.
Lost or Stolen Packages
Once a package has been accepted by the shipping carrier and marked as delivered, The Card Collector is not responsible for lost or stolen packages.
If your tracking shows your package as delivered but you have not received it, please contact the shipping carrier directly.
Shipping Damage
If your package arrives visibly damaged, please retain all packaging materials and contact us within 48 hours of delivery.
Please include photographs of:
-
The damaged item(s)
-
The shipping box
-
The shipping label
-
Any visible damage to the packaging
We will review the information and, if appropriate, assist with a carrier claim or provide another resolution at our discretion.
Shipping Restrictions
We currently ship only to the destinations available during checkout. Customers are responsible for any customs duties, taxes, or import fees required by their country.
Contact
If you have any questions regarding this Shipping Policy, please contact:
The Card Collector
Email: [Your Email Address]
By placing an order with The Card Collector, you acknowledge that you have read, understood, and agreed to this Shipping Policy.